Data Protection

Cricya Privacy Policy — Our full commitment to keeping your data safe

Your personal information matters to us. This page explains how Cricya collects, uses, and protects that information.

Last updated: January 2026

Encrypted Storage

All data at Cricya is stored with 256-bit SSL encryption. No unauthorized party can access your information.

Your Data Is Never Sold

We never sell your personal information to third parties. Your data is not a product at Cricya.

Your Control

You have the right to access, correct, or delete your data at any time by contacting us.

International Standards

Cricya complies with international data protection standards. Our systems undergo regular security audits to ensure ongoing integrity.

Cookie Transparency

Cricya is fully transparent about the types of cookies it uses and how they work.

Instant Support

For any privacy concerns, cricya's 24/7 Bangla support team is available to assist you directly.

By creating an account on Cricya, you are considered to have accepted this Privacy Policy. This is a legal document — please read it carefully. If any part is unclear, our support team is happy to help.

1Introduction & Purpose

Cricya deeply respects the privacy of its users. We believe every individual has the right to control their own personal data. This Privacy Policy explains what information Cricya collects from you, how it is used, who it may be shared with, and the steps we take to keep your data secure.

This policy applies to Cricya's website, mobile app, and all related services. Whenever you use our platform, the terms of this policy are in effect.

Cricya's commitment at a glance: We only collect what is necessary, keep it secure, and never share it without your consent.

2What Information We Collect

Cricya collects two types of information — what you voluntarily provide and what is automatically gathered as you use the platform.

Data TypesExampleWhy It Is Collected
Identity InformationName, date of birth, national ID numberKYC verification and age confirmation
Contact InformationEmail, mobile number, addressAccount Management & Security
Financial InformationPayment method details, transaction historyDeposit and withdrawal processing
Usage DataGame history, betting records, login timestampsService improvement & fraud prevention
Technical InformationIP address, device information, browser typeSecurity Monitoring
3How Information Is Collected

Cricya collects information through the following methods:

  • Registration Form: Information you provide when creating your account.
  • KYC Process: Documents submitted for identity verification.
  • Transaction Records: Collected automatically during deposit and withdrawal transactions.
  • Gaming Operations: Your gaming activity and betting history.
  • Cookies & Tracking Technologies: Automatically collected as you browse the website.
  • Customer Support Contact: Information you share with us via chat or email.
4Use of Data

Cricya uses your information only for the following purposes:

  • Account Management: Login, balance tracking, and transactions.
  • Service delivery: Managing games, betting, and promotional offers.
  • Security Assurance: Preventing fraud, scams, and unauthorized account access.
  • Legal Obligations: Compliance with directives from relevant authorities.
  • Service improvement: Analyzing and improving the user experience.
  • Contact: Sending important updates and support messages.

Advertising Use: Cricya uses your information solely for its own promotional communications. Your data is never shared with third-party advertisers.

5Data Sharing & Disclosure

Cricya does not sell or rent your personal information. Your data may only be shared in the limited circumstances outlined below:

  • Payment Processors: Shared with authorized payment partners to process transactions.
  • Technology Partners: Software providers that support the operation of the platform.
  • Legal Authorities: In response to a court order or lawful request from a government authority.
  • Security Investigations: Required when investigating fraud or suspected criminal activity.

All partners with whom data is shared are contractually bound to uphold cricya's privacy standards.

6Data Retention & Security

Cricya protects your data using industry-leading technology. Key elements of our security framework include:

  • SSL Encryption: All data is encrypted with 256-bit SSL.
  • Cloud Security: Data stored on cloud infrastructure meeting international standards.
  • Access Controls: Only authorized personnel may access this information.
  • Regular Audits: Regular audits conducted by third-party security experts.
  • Retention period: For as long as required to meet legal obligations.

In the event of a data breach: In the event of a security breach, Cricya will promptly notify affected users and take all necessary remedial action.

7Cookie Policy

Cricya uses cookies on its website and app. Cookies are small text files stored on your device. We use the following types of cookies:

Cookie TypePurposeRequirements
Essential CookiesLogin & Session ManagementMandatory
Functional CookiesRemembering your language and preferencesOptional
Analytics CookiesMonitoring site performanceOptional
Security CookiesFraud & Bot DetectionMandatory

You can disable optional cookies at any time through your browser settings. Note that disabling certain cookies may affect some platform features.

8Your Rights

As a Cricya user, you have the following rights over your personal data:

👁️
Right to Access Your Data

You may request to know what personal information Cricya holds about you.

✏️
Right to Correct Your Data

You may request corrections to any inaccurate or outdated information we hold.

🗑️
Right to Delete Your Data

You may request deletion of specific data, unless we are legally required to retain it.

🚫
Right to Restrict Processing

You may request that we limit how your data is used for specific purposes.

📦
Right to Data Portability

You may request a copy of your data in a standard portable format.

⛔
Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, contact Cricya's support team. We will respond within 30 business days.

9Privacy of Minors

Cricya strictly does not serve anyone under the age of 18. We never knowingly collect information from minors.

Caution: If we become aware that a minor has created an account, the account will be closed immediately and all collected data will be deleted.

10Third-Party Services & Links

Cricya's platform may integrate with third-party gaming providers and payment services. These parties maintain their own privacy policies.

  • Gaming software providers operate under their own terms and policies.
  • Payment processors maintain their own security and privacy standards.
  • cricya is not responsible for the practices of third-party services.
11Privacy Policy Updates

Cricya may update this Privacy Policy from time to time. You will be notified of significant changes via your registered email or through platform notifications.

Recommendation: Check the "Last Updated" date at the top of this page regularly. Continued use of the platform after any changes constitutes acceptance of the revised policy.

12Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:

Live Chat
Available in Bengali 24/7

We typically process all user privacy requests within 30 business days.

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