Cricya Terms and Conditions — A complete guide to using the platform

Cricya is an online gaming and betting platform offering a wide range of games, Sports Betting, and entertainment services tailored for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Cricya and its users.

Cricya reserves the right to amend these Terms and Conditions at any time. Users will be informed of changes via their registered email or platform notifications. Continued use of the platform following any changes will be considered acceptance of the updated terms.

To register on Cricya, the following requirements must be met:

• Age: Users must be at least 18 years old to register. Cricya strictly enforces its age verification process.
• Accurate Information: Complete and up-to-date personal information must be provided at the time of registration.
• One Account: Each individual may operate only one account.
• Contact Information: A valid mobile number and email address are required.
• KYC Verification: A national ID card or passport may be required for identity verification.

Each user is fully responsible for all activity on their account. It is your responsibility to keep your Cricya login credentials confidential. If you suspect unauthorized access to your account, contact the Cricya support team immediately.

• Sharing your password with anyone is strictly prohibited
• Always log out after using a shared or public device.
• Report any suspicious transactions to support immediately
• Accounts may not be shared with or used by anyone else.

Cricya supports multiple payment methods, including mobile banking, e-wallets, bank transfers, and crypto. Key rules for deposits and withdrawals are outlined below:

Cricya only accepts payment methods registered in the account holder's name. Deposits from or withdrawals to third-party accounts are not permitted.

Cricya offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed. Key bonus terms include:

• Wagering Requirements: To withdraw bonus funds, you are generally required to complete a turnover of 30–40 times the bonus amount.
• Validity: Each bonus has a set validity period, typically 7–30 days. Any unused bonus will be cancelled once it expires.
• One Bonus at a Time: If you have an active bonus, you must complete it before claiming a new one.
• Bonus Abuse: Any attempt to abuse the bonus system will result in account termination.

Cricya reserves the right to make the final decision on any bonus-related disputes. Bonus offers may be modified or discontinued at any time.

The following rules apply when placing bets in the Cricya Sports Betting section:

• Once confirmed, bets cannot be changed or cancelled.
• If a match is cancelled or left unresolved, the stake is generally refunded.
• If incorrect odds are displayed due to a technical error, Cricya reserves the right to void the affected bets.
• Bets submitted while odds are changing during live betting may be settled at the updated odds.
• The maximum bet amount is set individually for each match and market.

The following activities are strictly prohibited on Cricya. Violations will result in permanent account closure and forfeiture of any deposited funds:

• Multiple Accounts: No individual may operate more than one account under any circumstances.
• Fraud: Any fraudulent activity, use of exploitative software, or attempts to manipulate the system.
• Money Laundering: Using Cricya for unlawful financial transactions is strictly prohibited.
• Bonus Abuse: Attempting to withdraw without meeting bonus requirements or trying to exploit the bonus system.
• Third-Party Software: Using automated betting software or bots.
• Minor Access: Opening an account on behalf of anyone under 18 or playing on their behalf.

Cricya takes the privacy of its users' personal data seriously. We adhere to international data protection standards. Full details are available in our Privacy Policy.

• Personal information is never sold to third parties.
• Information necessary for service improvement and security is collected.
• Information may be shared with authorities when required by law.
• All data is secured with 256-bit SSL encryption.

For more details, visit our Privacy Policy Visit page.

Cricya believes gaming should be a source of entertainment, not stress or financial hardship. We actively invest in responsible gaming initiatives.

• Spending Limit: Set daily, weekly, or monthly spending limits from your account settings.
• Time Limit: You can set a daily limit on how many hours you spend gaming.
• Account Break: Your account can be temporarily suspended for anywhere from 1 day to 6 months.
• Self-Exclusion: You also have the option to permanently close your account.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Cricya reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Any violation of the Terms and Conditions
• Providing false or fraudulent information
• Suspicious or Fraudulent Activity
• As directed by legal authorities
• At the user's own request

Upon account closure, any remaining balance will be refunded unless the account was suspended due to a breach of these terms. In cases of violations, Cricya reserves the right to forfeit the balance.

Cricya may update these Terms and Conditions at any time. For significant changes, users will be notified at least 7 days in advance. Minor changes may take effect without prior notice.

For any questions regarding these Terms and Conditions, contact Cricya's support team. We provide 24/7 assistance in English.