Gaming should always be a source of fun, never stress. Cricya helps you make sure it stays that way.
Online gaming and Sports Betting have become a part of modern entertainment. Millions of people in Bangladesh enjoy them — whether to add excitement to a cricket match or to unwind at home. Cricya believes everyone deserves access to that experience.
But gaming comes with real risks. When someone crosses the line from entertainment into spending more time or money than they can afford, what was once enjoyable becomes a source of stress. Cricya doesn't want that to happen — which is why we've invested in responsible gaming from the very beginning.
Responsible play at Cricya means knowing your limits, staying within them, and asking for help when you need it. This page brings together all the tools and information you need to keep your gaming experience safe.
Cricya's policy: Gaming is entertainment. Letting it become a problem is a failure on our part — which is why your wellbeing matters more to us than profit.
Cricya provides these features free of charge to help you stay in control of your gaming experience.
Set your own maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set. Lowering a limit can be done at any time; increasing one requires a 7-day waiting period.
Set a maximum amount in BDT you're willing to bet per wager or within a set time period. This protects you from placing large bets on impulse.
Set a daily limit on how long you spend gaming. Once the time is up, cricya will automatically send you a warning and, if needed, end your session.
Temporarily close your account for anywhere between 1 and 30 days. During the break, you will not be able to log in, place bets, or make deposits. It gives you the space to clear your head.
If you feel gaming is becoming harmful to you, consider self-exclusion. You can close your account for 6 months, 1 year, or permanently. This decision cannot be reversed.
Check your dashboard anytime to see how long you've played, how much you've wagered, and your win/loss stats. Transparent data helps you make better decisions.
Cricya's responsible gaming tools are simple to use — no extra applications or requests required.
Log in to your account on the Cricya website or mobile app.
Click on your profile icon in the top right corner and go to the "Responsible Gaming" section.
Set a deposit limit, time limit, or break — whatever you need. All changes take effect immediately.
Review your gaming history once a month and adjust your limits as needed.
The questions below are designed to help you reflect on your gaming habits. Answer honestly — this is just for you.
If you answered "Often" or "Frequently": Contact the Cricya support team or use the self-exclusion feature. Asking for help is a sign of strength, not weakness.
Cricya is firmly committed to keeping its platform away from anyone under 18.
Age is verified at registration using your date of birth and national ID.
Additional documents may be requested in suspicious cases. Accounts will be suspended if verification cannot be confirmed.
Use a device password to prevent your child from accessing Cricya on your device.
If you see a minor using Cricya, please let us know immediately.
A note for parents: If your child tries to access an online gaming platform, have an open conversation with them about it and build their awareness of the risks involved.
Here are answers to the most common questions our users ask about responsible gaming.
Cricya's responsible gaming team is available 24/7. Reach us anytime via live chat.
We believe in responsible gaming — not just in words, but in action.
Every Cricya support agent is specially trained in responsible gaming and equipped to help with empathy and understanding.
Cricya's smart system detects unusual betting patterns and automatically sends alerts when needed.
Cricya's responsible gaming program is regularly reviewed by independent third-party experts.